Privacy policy, liability and terms of use

Effective date:
January 4, 2022
Thank you for playing our games! This Privacy Policy describes the ways in which we collect personal information about you and why we do so, how we use your personal information, and the choices you have regarding your personal information. This Privacy Policy applies to the games, shop, sites and services related to Laurel Gaming, S.L. all of which we collectively call the Service. We may periodically update this Privacy Policy by posting a new version on Laurelgaming.com. If we make any material changes, we will inform you as required by applicable law by posting a notice on the Service prior to the change taking effect. Your continued use of the Service after the effective date will be subject to the new privacy policy.

CONTACT US
If you have any questions about data protection, or if you have any requests to resolve problems with your personal data, we recommend that you contact us first via the support functions within each Laurel Gaming game so that we can respond to you more quickly. You can also contact: Email: admin@laurelgaming.com

THE INFORMATION WE COLLECT.
The categories of personal data we collect will depend on the Services you use and the requirements of applicable law.Laurel Gaming SL collects this information and may share it, for analytical purposes only, with third party company AMPLITUDE INC. (AMPL).

Personal and sensitive user data information that Laurel Gaming accesses, collects, uses and shares (only with our sole analytics provider AMPLITUDE INC (AMPL).

-Laurel Gaming accesses, collects and shares the first and last name used by the user when that person registers or logs in.
-Laurel Gaming accesses, collects and shares the Username of the person when that person registers or logs in.
-Laurel Gaming accesses, collects and shares the User's Phone Number and email address in order to register when that person registers or logs in.

-Laurel Gaming accesses, collects and shares the approximate location of the device (country and city) when the user is using the app and performs certain actions such as creating a game, playing a game, creating a bet, re-challenging a friend, deleting an account or playing a training game. These actions allow us to know how the user interacts within the app and to know which features work best (analytical issues).

-Laurel Gaming accesses, collects and shares the type of device and version that the user is using when registering or using the app in order to have analysis of which devices play our app the most.

-Laurel Gaming accesses and uses the user's contact book within the app when, for example, the user wants to add a friend to Laurel Gaming and is asked to access their contact book. In this case we do not collect, nor do we share this information with our provider.

In no case do we collect information when the APP IS NOT IN USE.



Information you provide directly to LAUREL GAMING, S.L. company with the app: LAUREL GAMING.

-Contact information (e.g. name and email address or telephone numbers).
-Player name or tag and password.Profile information.
-Your messages and other content you send when using the Service (such as chat logs and player support tickets).
-Data you provide in connection with surveys, promotions, sweepstakes, competitions and other events.
-Other information you choose to provide to us (such as information you provide to participate in Laurel Gaming).
-Our payment service providers will collect your payment information in connection with purchases you make through the Laurel Gaming Store; information we collect automatically, as well as information about your account and game progress, including, in most cases, an automatically created internal account ID.
-Your IP address and mobile device identifiers (e.g., your device ID and advertising ID);information about your device, for example, your device name and operating system, browser type or language, internet provider and mobile operator;


information we collect such as cookies and similar technologies (see more below);

-Approximate location data (as derived from IP address);
-Information about your use of the Service, for example, game play information, purchases made and your interactions with other players within the Service. You also have the option to create a Laurel Gaming ID using your email address or other contact information. We collect this information from our analytics partner AMPLITUDE INC.We also use third party partners, e.g. social media, data analytics providers to supplement the information we have about you. That analytics provider is AMPLITUDE INC.

-Demographic information (such as determining the general location of your IP address);
-Anti-fraud information (such as in-game rebate abuse or link click fraud in advertisements);
-Information from platforms on which games are run or payment service providers (such as, for example, information to verify payment); --Information for advertising and analytics purposes (such as surveys), in order to provide you with a better Service;
-Information you have provided to us through a third party service (such as, for example, Facebook) through your privacy settings.

-****IMPORTANT: We upload user's contact list within the app.***

WHY DO WE COLLECT YOUR INFORMATION?

We use your information for a variety of business purposes, such as:

-To operate the Service;
-To perform the contract, we process the data necessary to create accounts and allow you to play our games and use our Service;
-To operate the Service, verify and confirm payments;
-To offer and make available to you the products and services you request from us.
-To send you communications relating to the Service.
-To make the Service more suitable for our players.
-To provide a good service to our players, we have a legitimate interest in collecting and processing information necessary to update and develop player profiles.
-To develop and improve the Service and the player experience.Manage our relationship with you.Provide social features as part of the Service. Personalise your experience of the Service. Respond to your comments and questions and provide player support.
-Provide you with Laurel Gaming offers on the Service, as well as on other websites and services (including by email).
-Send you related information, such as updates, security alerts and technical support messages.
-To allow you to communicate with other players.
-To provide, target and improve our advertising and the Service.
-To keep the Service safe and fair. Ensuring a level playing field on the Service is a top priority for us.
-In order to keep the Service and its social features safe and fair, to combat fraud and to ensure otherwise acceptable use, we have a legitimate interest in processing information necessary to analyse and monitor the use of the Service and its social features
-,To take action against fraudulent players or players displaying inappropriate behaviou.
-To analyse, profile and segment. In all of the above cases and for all of the above purposes, we may analyse, profile and segment all information collected.With your consent we may process your information for other purposes.


USER DATA RETENTION AND DELETION POLICY
The user may contact LAUREL GAMING, S.L. to request the complete deletion of his/her data when the account is deleted. You may contact admin@laurelgaming.com
Any employee of Laurel Gaming who leaves the company may not, by legal terms, transmit, store or use any user data or related personal and sensitive user information. In addition, such information will be deleted from the equipment used by that person or such equipment may not be used, in any way, from the time of leaving the company, by that person.

In the processing of your personal data, the following principles will be applied, which are in line with the requirements of the new European data protection regulation:

-Principle of lawfulness, fairness and transparency: Consent will always be required for the processing of your personal data, which may be for one or more specific purposes about which you will be informed in advance with absolute transparency.

-Principle of data minimisation: Only the data strictly necessary for the purpose or purposes for which it is requested will be requested.
-Principle of limitation of the retention period: Data will be kept for the time strictly necessary for the purpose or purposes of processing.
-Principle of integrity and confidentiality: Your data will be processed in such a way that their security, confidentiality and integrity are guaranteed. We take the necessary precautions to prevent unauthorised access to or misuse of your data by third parties.


WHO CAN SEE YOUR INFORMATION
In addition to Laurel Gaming, other third parties may access your information in the following situations:
-Other players and users.
-In the case of Laurel Gaming, for analytics purposes only, we share information with third-party AMPITUDE INC.Social features are a central component of our games. Other players and users may, for example, be able to view your profile information, in-game activities and read messages you have posted.
Our Service Providers. Laurel Gaming has service providers who assist us in providing the Service to you. These service providers process your information only on Laurel Gaming's instructions and in accordance with these instructions in order to provide the Service to you, and to perform tasks such as, for example, hosting, player support, advertising, analytics and fraud prevention as in the case of AMPLITUDE INC (for purely analytical and compliance purposes).
To verify payments (with payment providers, e.g. Paypal) and to combat fraud and illegal activity, we may discuss and disclose information with other companies and organisations and provide it to public authorities in response to lawful requests. We may also disclose your information based on your consent, to comply with the law or to protect our rights, property or safety or that of our players or others.
-Advertising and social media partners
-The Service includes features from our partners, such as social media interaction tools, functionality through application programming interfaces (APIs) or software development kits (SDKs).
These partners may access your information and operate under their own privacy policies. We recommend that you consult their privacy policies for more information about their information processing practices. These partners may access information related to your activities and your device (such as, for example, your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share the information we have collected from you with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) to send you targeted advertising when you visit third-party services on their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as "interest-based advertising" or "online behavioural advertising". If you wish to opt out of having your personal information shared with third-party advertising partners, you can follow the instructions in "Your Rights and Choices" below.


INTERNATIONAL TRANSFERS OF INFORMATION
Our Service is global in nature and, therefore, your information may be transferred anywhere in the world. Because different countries may have different data protection laws from those in your own country, we take steps to ensure that appropriate safeguards are in place to protect your information as explained in this Privacy Policy. Appropriate safeguards that we may use include standard contractual clauses approved by the EU Commission and other legal safeguards.

YOUR RIGHTS AND CHOICES
Opt-out of emails and other direct marketing material. You can unsubscribe from promotional communications, for example, to stop receiving marketing emails from us, by following the instructions in those communications or by changing your game settings. Updated settings will not take effect immediately. Please note that you may continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our Terms of Service or this Privacy Policy. Automatic Notifications.We may also send you push notifications through our mobile applications. You may opt out of receiving such communications at any time by changing the settings on your mobile device. Opting out of targeted advertising. You can opt out of interest-based advertising in mobile applications by checking the privacy settings on your Android or iOS device and turning off "Allow apps to request to track you" or by selecting "Limit ad tracking" (Apple iOS) or "Disable ad targeting" (Android). You can also opt out of personalised in-game offers through the options provided in the game settings (where applicable). Access to personal data we hold about you. Upon request, we will provide you with a copy of your personal information in an electronic format. Your other rights. You also have the right to correct your information, have your information erased, object to your information being used or shared, and restrict the way we use or share your information. You may withdraw your consent at any time. We will respond to all requests within a reasonable time. If you have any unresolved privacy or data use issues that we have not resolved to your satisfaction, you may also contact your local data protection authority within the European Economic Area, Switzerland or the United Kingdom for unresolved complaints.
If you wish to exercise any of your rights described above as a data subject, please use the support options described in "Contact us" above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take other steps to verify your identity before responding to your request, such as, for example, asking you to provide us with a purchase receipt or other account information, asking you to link your email address to your gaming account (for example, through the Laurel Gaming ID), or asking you to answer questions about your activities on our Services. Once you have verified your identity, you may also designate an authorised agent to exercise your rights on your behalf by providing people's contact information to our customer service staff, as provided by applicable law. You have the right not to be treated in a discriminatory manner as a result of exercising such rights.

ACCESS TO THE PERSONAL DATA WE HOLD ABOUT YOU
Upon request, we will provide you with a copy of your personal information in an electronic format.

COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners use cookies and similar technologies to provide and personalise the Service, analyse usage, target advertising and prevent fraud. Cookies and similar technologies allow us and our partners to save your preferences and track your activities within the Service. Please note that our partners may operate under their own privacy policies. We and our partners collect and store information regarding user interactions with non-partner websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for example, and then link those browsers and devices in a device graph. We do this to detect and prevent fraud; enable users to use the Service on one device and seamlessly pick up where they left off on another device; analytics, personalisation and attribution; limit the number of times a user is shown the same ad, across all known or inferred devices; and/or provide a personalised advertising service on each device that is inferred from browsing patterns across all devices. You can disable cookies in your browser settings.

HOW DO WE PROTECT YOUR INFORMATION?
Security safeguards. To help ensure a secure player experience, we are continually developing and implementing administrative, technical and physical security measures to protect your information from unauthorised access or loss, misuse or alteration.Retention of data. We retain your information for as long as your account is active or as needed to provide you service. For example, we may periodically delete identifying information from game accounts that are not regularly used, review and anonymise unnecessary data.Please note that if you ask us to delete your personal information, we will maintain your information as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes and enforce our contracts.

MINORS
Protecting the privacy of children is very important to us. Generally, our Services are not directed to children under the age of 18 (or other age as defined by local law) and the Services do not knowingly collect personal data from children.

LEGAL LIABILITY
Laurel Gaming is not responsible in any case for the non-fulfilment of the challenges posed between players. It is the individual responsibility of each player to comply with the agreed obligations. Laurel Gaming is also not responsible for the improper use of the application made by adults, who move away from the values of fellowship, honesty and good play. We are also not responsible for material loss due to cheating, in the event that any player uses cheating to circumvent the law in any way. Laurel Gaming, reserves the right to expel users who misuse the application; use of cheating, creation or duplication of accounts, use of aggressive language that may affect the dignity of other users.
Laurel Gaming is in no way responsible for physical, mental or moral damage that may have been created from any challenge freely introduced by the same users. The legal responsibility for acts of vandalism, uncivic or that may affect the physical or mental safety of any user lies with the user who performs or incites such an act. In any case, Laurel Gaming will study and penalize with the expulsion of any user who commits such infractions, leaving Laurel Gaming harmless, in any case, from any claim. Laurel Gaming reserves the right to take appropriate legal action in defence of its rights and interests.

Challenge your friends to casual and classic games!!!